Shipping
Delivery information
Discreetly delivered across the United Kingdom and worldwide.
UK & worldwide
We ship across the UK and internationally via Royal Mail and DPD.
Free over £40
Royal Mail Tracked 48 is free on UK orders over £40.
Same-day dispatch
Orders placed before 3pm (2:30pm for DPD) Mon–Fri ship the same working day.
Discreet packaging
Plain brown outer box, no branding, no indication of contents.
UK delivery options
Select your preferred service at checkout. Costs shown below are passed through from our dispatch partner at supplier rates.
| Service | Delivery time | Cost | Tracked |
|---|---|---|---|
| Royal Mail Tracked 48 | 2–3 working days | £4.91 (free over £40) | Yes |
| Royal Mail Tracked 24 | 1–2 working days | £6.69 | Yes |
| Royal Mail Second Class | 2–3 working days | From £4.08 | No |
| Royal Mail First Class | 1–2 working days | From £5.75 | No |
| Royal Mail Special Delivery (Overnight) | 1 working day | From £9.57 | Yes |
| DPD Express Next Day | 1 working day | £7.65 | Yes |
| DPD Weekend Delivery | 1 working day | £10.55 | Yes |
International delivery
We ship worldwide via Royal Mail International (tracked & untracked) and DPD International. Costs are calculated at supplier rates based on destination and weight, with average delivery times of 3–5 days for Europe and 3–7 days for the rest of the world.
Dispatch & packaging
- All goods are dispatched discreetly in a plain brown box with no indication of the contents.
- In-stock items are dispatched within one working day (Mon–Fri).
- If an item is temporarily out of stock we typically dispatch within 7 days and will email you with any delay.
- Tracked & insured services will not be left on doorsteps or with neighbours — the courier holds the parcel for 5–7 days at the local depot if you're not in.
Postage on returns & re-dispatch
Postage is non-refundable regardless of reason. If a parcel is returned to us for any reason (incorrect address, not collected from the depot, refused) and you'd like it re-dispatched, the original postage cost will apply again. See our returns page for the full policy.
Lost or damaged parcels
Any discrepancies or damaged items must be reported within 36 hours of delivery. For tracked & insured services we'll handle the claim with the carrier on your behalf and re-dispatch or refund your order.